The Power of Security Guards in Uniform

One of my friends is the president of a security company which serves some of the most prestigious buildings and companies in Honolulu.

His security guards dress impeccably in crisp white short-sleeved shirts with shoulder insignia and impressive badges. They wear black slacks and well-shined shoes; they are well-groomed; their body language projects competence.

A story about one of the guards: I was sitting at a table in the open-air lobby of a downtown office building. My handbag was on the chair next to me and my Kindle and cell phone were on the table. A security guard was seated behind his counter.

I wanted to dispose of my lunch wrappings, but the closest receptacle was about 40 feet away. I asked the guard if he would keep an eye on my belonging for a moment. He said, “Certainly, ma’am.”

After carrying out my mission, I turned to see that my hero had come out from behind his counter and was standing at attention literally three feet from my table. Perfect posture, hands at his sides, totally alert, yet confidently relaxed. I said, “Thank you! You really went beyond the call for me!” He said, “It would have taken only a second or two for someone to steal your belongings. I couldn’t guard properly from behind the counter.”

Wow.

I wrote a letter of thanks to his boss. Since then, my loyal guard has received verbal praise plus a monetary reward.

Another security guard from the same company has the task of preventing people from sitting on privately-owned stone ledges while  waiting for their bus. I’ve noticed that all he has to do is stand tall and move slowly toward those who are even thinking of sitting there, and they don’t.

Uniforms convey power when worn by people with pride, confidence, and proper training. Bravo, my friend, for instilling those values in your team.  If you'd like more information about a uniform program that would make your employees look more professional, contact Ruth Ann Newby at Young Laundry and Drycleaning,  phone 836-1661.!

Pam Chambers is a corporate trainer and professional speaker. Visit her website at www.pamchambers.com.

E-mail address:  speakout@pamchambers.com